0 Interview Question's For BPO

Interview Question's For Bpo
Hi all,

If you all looking out for bpo job[voice process] and require questions and answer's for that here is the list below with set of question probable asked........


check out guys and if you do like it .........do leave a appreciate comment in the end

1) TELL ME SOMETHING ABOUT YOURSELF/ PLEASE INTRODUCE YOURSELF?
[45 sec]
ANS) Name
Age
Home town
Education background (specify year of passing & degree)
Work experience
(Company name
Designation
Year of experience)
Extra circular activities (any specialized)
Hobbies (at least two)

2) HOW ARE YOU AS A PERSON?
ANS) ONE WORD /ONE LINE

3) WHAT YOU HAVE DONE SINCE MORNING? (IMP)
ANS) SPEAK UP ATLEAST FOR 2 MINS

4) WHAT DO YOU KNOW ABOUT BPO’S?
ANS) BPO STANDS FOR BUSINESS PROCESS OUTSOURCING.
THERE ARE TWO KINDS OF BPO’S
1) INBOUND – YOU WILL HAVE TO RECEIVE THE CALLS.
2) OUTBOUND – YOU WILL HAVE TO MAKE THE CALLS.

5) WHY DO YOU WANT TO JOINT A BPO?
ANS) A) FOR BETTER GROWTH /CARRER PROSPECTS
B) FASTEST GROWING INDUSTRY

6) WHERE DO YOU SEE YOURSELF 3 YEARS DOWN THE LINE?
ANS) I SEE MYSELF GROWING WITH THE COMPANY

7) FAMILY BACKGROUND
ANS) DON’T SPECIFY PARENT’S NAME
JUST SPECIFY PROFESSION OF PARENTS & SIBBLING.

8) WORK PROFILE?
ANS) NAME OF THE ORGANISATION
DATE OF JOINING
JOB RESPONISIBLITY
COMPANY SYNOPSIS
INCREMENT /PROMOTION/ ACHIEVEMENTS
DATE OF RESIGNATION (REASON OF RESIGNATION)

9) WHY DO YOU WANT TO JOIN A BPO (OTHER FIELD /SECTOR)?
ANS) 1) DURING RECESSION PERIOD IT HAS PROVED ITSELF AS THE MOST STABLE INDUSTRY.

10) SALARY EXPECTATION?
ANS) AS PER THE COMPANY’S NORMS

11) WHAT IF SOME OTHER COMPANY OFFERS YOU MORE THAN US?
ANS) I WANT TO GROW VERTICALLY NOT HORIZONTALLY.

12) ARE YOU COMFORTABLE WORKING IN SHIFTS?
ANS) YES

13) WILL YOU SIGN A BOND?
ANS) YES

14) WHERE YOU WILL BE GOING TO STAY?
ANS) I WILL MANAGE (DON’T DISCUSS YOUR ACCOMATION PROBLEM WITH THE RECURITER)

15) WHAT DID YOU LEARN IN YOUR LAST JOB?(IMP)
ANS) BE PREPARED WITH YOUR OWN ANSWERS.

16) WHY YOU HAVE LEFT LAST JOB? (IMP)
ANS) BE PREPARED WITH YOUR OWN ANSWERS.

17) DO YOU HAVE ANY ISSUES IN RELOCATING?
ANS) I HAVE NO PROBLEM IN RELOCATING.


18)  SPEAK ON ANY TOPIC OF YOUR OWN CHOICE?
POSSIBLE TOPICS-
CURRENT TOPIC,
LAST BOOK READ,
LAST PLACE TRAVELLED,
ANY ARBITARY TOPIC,
YOUR HOME TOWN,
LAST MOVIE WATCHED, ETC.



Do’s & Don’ts

1) Don’t use Myself / use my name is or I am

2) Don’t use I belongs to / natively from / use hometown

3) Don’t use I am this many of age / use I am 24 years old

4) Don’t Complains about previous jobs

5) Never complain about previous employer

6) Don’t use wrong grammar, vocabulary, language

7) Do not say no to the HR

Do not argue with HR

9) Don’t put any constraint like marriage ,exams, or any other

 
10) Don’t give any answer in monetary terms

11) Weakness

12) Don’t argue on salary

13) Don’t say that you are perusing anything

14) Don’t use this words “Actually , normally, generally , ya “

 
15) Don’t discuss on date of joining.